Your personal information matters to us. This page clearly explains how 299bat com collects, uses, and protects your data.
299bat com believes transparency is the best policy — the cards below outline our core privacy principles.
All your personal information and financial transactions are secured with 256-bit SSL encryption. No third party can access this data.
299bat com never sells your personal information or shares it with advertisers. Your data is used solely to improve our services.
You can view, correct, or request deletion of your personal information at any time. You have full control over your data.
We only collect information that is strictly necessary to provide our services. We never ask for excess or unnecessary personal data.
Your data is not stored indefinitely. Information is deleted within a set period after an account is closed.
In the event of any suspected security incident or data breach, 299bat com will promptly notify all affected users.
299bat com only collects information that is essential to providing its services. The types of data collected are described below.
The information you provide when creating an account forms the foundation of our service. It is used to verify your identity and keep your account secure.
Some data is collected automatically while you use the platform. This is used primarily for security and service improvement.
| Type of Information | Purpose of Collection | Retention Period |
|---|---|---|
| Identity information (NID, name) | KYC Verification | 5 years after account closure |
| Mobile Number | Login & Contact | For the duration of active account |
| Payment Information | Transaction Processing | 7 years after account closure |
| Betting History | Service Improvement & Dispute Resolution | 3 years after account closure |
| Device & IP Information | Security & Fraud Prevention | 1 year |
Important Note: Retaining payment-related data for an extended period is a legal requirement under financial regulatory guidelines.
299bat com uses your information only for specific, legitimate purposes. Every purpose is outlined transparently below.
Our Commitment: Your data will never be used for advertising or marketing without your consent.
299bat com uses industry-leading security measures to protect your data. Our security team monitors systems around the clock, 24/7.
Your Role: Use a strong password and never share your login credentials with anyone. If you notice anything suspicious, Help Center let us know.
As a 299bat com user, you are entitled to the following rights. Contact support at any time to exercise any of them.
You may request to know what data we hold about you. Full details will be provided within 30 days of your request.
If any of your information is incorrect, you may request a correction. Amendments to KYC-related data may require additional verification.
You may request deletion of your data after closing your account. However, certain data may be retained due to legal obligations.
You may request a copy of your account data in a portable format.
You may object to your data being used for specific purposes. You can opt out of marketing communications at any time.
You can file a complaint about a privacy policy violation directly with our support team or with the relevant authority.
299bat com's services are intended strictly for adults. We do not knowingly collect information from anyone under the age of 18.
Age is verified at registration, and users under 18 are fully blocked from completing sign-up. Date of birth is re-verified during the KYC process.
If a parent believes their child has registered on 299bat com, please contact our support team immediately. We will investigate promptly and take the necessary action.
Zero Tolerance Policy: Accounts belonging to minors are closed immediately and all associated data is securely deleted.
For any questions, requests, or complaints regarding our Privacy Policy, please reach out to us. Our team is always ready to help.
299bat com reserves the right to update this Privacy Policy at any time. For significant changes, users will be notified via their registered mobile number or through an in-platform notification. The date of the latest update will always be shown at the top of this page.
Terms & Conditions: Alongside our Privacy Policy, please also review our Terms & Conditions and Responsible Gaming Also read our policy.
Now that you know our Privacy Policy, register with confidence and enjoy the best betting experience in Bangladesh.